LCM Record — V504385

No Defect Detected

55%

Confidence

Failure Category

No Fault Found

Subcategory

No Fault Found

Approved by Kevin Eisentrout

Work Order Details

Asset ID

V504385

Site

DCA6

Vendor

TA

Circuit

RED (Brake)

Date Actioned

2026-05-07T18:59:23.838000+00:00

Week

19

amz-id

0409064025

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM system generated a 'Defect Detected' alert on the RED (Brake) circuit for trailer V504385 at site DCA6. Confidence in the sensor alert is moderate (55%) — the sensor did flag a real-time anomaly on a specific circuit, which is consistent with typical LCM behavior for transient or intermittent brake light faults. However, the vendor's claim of 'no defects found' cannot be ruled out, as intermittent faults (e.g., loose connectors, marginal wiring) can sometimes self-resolve before inspection. The absence of any confirming documentation from the technician makes it impossible to validate either the alert or the clearance with confidence.

Photo Evidence: No photos were attached or referenced in this work order. The LCM troubleshooting procedure explicitly required photographs of each illuminated light in the circuit, a clear image of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these deliverables were provided. This is a significant documentation failure and means the 'no defect found' determination is entirely unverifiable from a review standpoint.

Vendor Compliance: The vendor (TA) did not follow the LCM troubleshooting procedure as instructed. There is no evidence that the Phillips Connect TechAssist app was used — no screenshots, no reference numbers, and no structured feedback from the required category list were provided. The technician notes are brief, informal, and lack any technical specificity (e.g., 'TECH TN PEFORM LCM NO DEFECTS FOUND ALL PASSED'). The procedure required confirmation via PCT app with a verified green status on all five circuits; this standard was not met. This work order should be categorized as 'no defect found (not confirmed with PCT).'

Repair Summary: No repairs were made to the RED (Brake) circuit or any lighting component. The line items billed are entirely unrelated to the alerting circuit: a speed sensor activation (PCT sensor), standard service labor, shop supply/environmental fee, and lot service hourly labor billed under a 'Warranty' failure code. None of these charges reflect brake light diagnosis, lighting parts replacement, or nosebox work. The billing pattern is inconsistent with the scope of a legitimate LCM lighting inspection and raises concerns about whether any meaningful lighting work was performed.

Key Concerns: Several red flags are present in this work order. First, the billed parts and labor have no apparent connection to the RED brake circuit alert — a speed sensor activation and warranty lot labor are not standard outputs of an LCM lighting inspection. Second, there are zero photos and no TechAssist app evidence, which are non-negotiable requirements of the LCM troubleshooting protocol. Third, the technician notes are poorly written and lack the technical detail expected from a certified LCM inspection. Fourth, the 'no defect found' outcome combined with non-compliant documentation and unrelated billing creates a pattern that warrants escalation for vendor accountability review. This work order should be flagged for follow-up to confirm the trailer's RED circuit status and potentially re-inspect at the next available opportunity.

LCM Current Readings — All Circuits

RED (Brake) ALERTING

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - WS321 --- SUBMIT EST THANKS TN TA COMPLAINT CUSTOMER STATES RED CIRICUIT ALERT DETE CTED CAUSE TBD CORRECTION TECH TN PEFORM LCM NO DEFECTS FOUND A LL PASSED ALL WORK REQUESTED COMPLETED THANKS TN --- TY TA --- pv