LCM Record — HV2301017

Defect Detected

78%

Confidence

Failure Category

Lighting

Subcategory

Lighting - Missing Light

Approved by Kevin Eisentrout

Work Order Details

Asset ID

HV2301017

Site

PDX9

Vendor

COX

Circuit

BLACK (Clearance / License Plate)

Date Actioned

2026-05-06T20:49:29+00:00

Week

amz-id

02988791

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM sensor issued a 'Defect Detected' alert, flagged in the work order as a detected short in the lighting system. Based on the technician's findings, this alert is assessed as valid with moderate-to-high confidence (78%). A real lighting defect was confirmed — specifically, an inoperative top front right side marker light discovered during the Black circuit activation sequence. The sensor correctly identified that something was wrong with the lighting system, though the exact faulted circuit color is listed as 'Unknown' in the WO metadata, which prevents a precise circuit-to-repair match.

Photo Evidence: No photos were provided or attached to this work order. The LCM troubleshooting procedure explicitly requires photos of each light illuminated, a clear picture of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these required documentation items were submitted. This is a significant compliance gap and leaves the repair outcome unverifiable through visual evidence. The absence of a TechAssist completion screenshot is particularly concerning, as it is the primary means of confirming all circuits passed verification.

Vendor Compliance: The vendor (COX) partially followed the LCM troubleshooting procedure. Positively, the technician did activate the Phillips Connect TechAssist app, connected to the trailer, and systematically tested all five circuits (Black, Red, Green, Yellow, Brown) in sequence — which aligns with the prescribed methodology. However, the vendor failed to provide any photographs of lights illuminated, a nosebox wiring photo, or a TechAssist app completion screenshot. Additionally, the failure feedback category was described generically ('short in lighting system' / 'marker light') rather than using the specific defined category list from the troubleshooting procedure (e.g., 'light failure'). Overall, procedural compliance is rated as incomplete.

Repair Summary: The repair consisted of removing and replacing the inoperative top front right side marker light. Post-replacement, the technician confirmed the light was working properly, and all remaining circuits (Red, Green, Yellow, Brown) were tested and found to be functioning correctly. The line item for the replacement part is listed only as 'Placeholder - Details to Follow,' meaning the part number, brand, and quantity detail are unconfirmed. As a result, it cannot be determined whether a compliant brand was used for the replacement lamp, which is flagged as N/A pending part detail resolution.

Key Concerns: Several documentation deficiencies warrant attention. First, the faulted circuit in the WO metadata is listed as 'Unknown,' making it impossible to confirm alignment between the LCM alert circuit and the repaired circuit without further system data. Second, the complete absence of photos — including the mandatory TechAssist verification screenshot — is a notable vendor compliance failure that undermines auditability of this repair. Third, the parts line item is a placeholder with no part details, preventing brand compliance verification. Finally, while the technician states 'unit completed,' the lack of photographic proof of circuit verification means this WO cannot be considered fully closed to procedure standards. A follow-up request to COX for the TechAssist completion screenshot and part details is recommended.

LCM Current Readings — All Circuits

RED (Brake)

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate) ALERTING

Vendor WO Notes

Yard Location Update: ParkingSlip - PS309 --- RO#301912288 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE BLACK CIRCUIT ONCE ACTIVATED CHECKED AROUND THE TRIALER, TOP FRONT RIGHT SIDE MARKER INOP, BEFORE PROCEEDING THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- MARKER LIGHT CORRECTION- REMOVED AND REPLACED LIGHT AND TESTED AND NOW THE LIGHT IS WORKING PROPERLY Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- NEXT TESTED RED CIRCUIT ONCE ACTIVATED BRAKES LIGHTS ALL WORKED,NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, LASTLY TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY UNIT COMPLETED --- Working PV thank you --- ASSET ACTIVE&HEALTH