LCM Alert Validation

Phase 2 Pilot
Defect Detected
90%
Confidence
Failure Category
Lighting
Subcategory
Lighting - Failed Light
Approved by Kevin Eisentrout

Work Order Details

Asset ID
V560859
Site
MTN1
Vendor
COX
Circuit
RED (Brake)
Date Actioned
2026-05-12T21:24:16+00:00
Week
20
amz-id
03001283
Relay Garage

AI Deep Dive Analysis

Sensor Verdict: The LCM RED (Brake) circuit alert is assessed as a confirmed Defect Detected with 90% confidence. The vendor's own diagnostic narrative states that the strobe/brake light was found not working, which is a direct, functional failure on the brake light circuit — exactly the circuit the LCM sensor flagged. There are no contradictory findings in the notes; the technician explicitly states all other lights were found working as expected, suggesting the fault was isolated to this one fixture. The 10% uncertainty margin is retained because no PCT app verification was completed to formally close the circuit as clean, leaving a small possibility of an additional unresolved issue on the circuit.
Photo Evidence: No photos were provided with this work order. The LCM troubleshooting procedure explicitly requires photographs of each light illuminated, a clear image of the nosebox wiring, and a TechAssist app screenshot showing a green 'Verified' status beside each of the five circuits. None of these deliverables are present. Without photographic evidence, it is impossible to independently verify the defect, confirm the replaced fixture is functioning, assess the condition of the nosebox, or validate that the remaining four circuits are intact. This is a significant documentation gap and represents non-compliance with the required vendor protocol.
Vendor Compliance: The vendor did not follow the LCM troubleshooting procedure. There is no indication the Phillips Connect TechAssist (PCT) app was used at any point during diagnosis or post-repair verification. No TechAssist completion screenshot showing green 'Verified' status for all five circuits was submitted. The technician did perform a visual/functional check of the RED circuit and identified the defect, which demonstrates basic diagnostic competency, but the structured PCT-guided process was bypassed entirely. The feedback category used by the technician ('light failure' / 'worn out') does align with the expected feedback category list ('light failure'), which is a positive note, but overall procedural compliance is rated as non-compliant.
Repair Summary: The repair performed was the removal and replacement of a strobe/brake light on the RED circuit. This directly addresses the alerting circuit, and the technician noted that all other lights were confirmed working after the repair. The part line item, however, is recorded only as a placeholder ('Placeholder - Details to Follow'), meaning no specific part number, brand, make, or model was documented. It is therefore impossible to verify whether a compliant or approved lamp was installed, whether it was LED or incandescent, or whether it meets fleet specifications. The placeholder line item is a notable invoicing and compliance deficiency that should be resolved before the work order is fully closed.
Key Concerns: There are three primary concerns with this work order. First, the complete absence of photos is a major gap — no pre-repair defect photos, no post-repair illuminated circuit photos, and no nosebox documentation were submitted despite being explicitly required. Second, the PCT app was not used, meaning there is no verified system-level confirmation that the RED circuit is now fully operational and that no other circuits are affected. Third, the placeholder parts line item leaves the repair record incomplete with no traceability to the specific component installed. The positive takeaway is that the sensor alert was legitimate, the correct circuit was addressed, and the technician's narrative is internally consistent. Fleet management should require the vendor to close out the placeholder parts line, and consideration should be given to a re-inspection or PCT verification scan before this trailer is returned to active service.

LCM Current Readings — All Circuits

RED (Brake) ALERTING
GREEN (Right Turn)
YELLOW (Left Turn)
BROWN (Marker)
BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - PS339 --- RO#356414261 Labor Line 1: Year: 2023, Make: HYUN, Model: TRAILER, VIN: 3H3V532C4LR441914, UnitNumber: V560859 COMPLAINT: LCM RED CIRCUIT ALERT CAUSE: DIAGNOSTIC CORRECTION: CHECKED RED CIRCUIT AND FOUND STROBE/BRAKE LIGHT NO WORKING Labor Line 2: COMPLAINT: STROBE/BRAKE LIGHT NOT WORKING CAUSE: WORN OUT CORRECTION: REMOVED AND REPLACED STROBE/ BRAKE LIGHT. FOUND ALL OTHER LIGHT WORKING AS THEY SHOULD --- PV --- V A/H

Defect Photos

RO_37a131cd-9b0f-422e-99fa-3e3bf09911c2.jpeg RO_077621e1-489e-45d3-b01d-58f0d1eeb92f.jpeg RO_e9c48c1d-370e-46b6-bd0a-b3f6edd2463d.jpeg RO_b14da2f7-2be4-4f76-af44-c34c2b6d64e6.jpeg RO_8e0aab7f-4932-44ed-a2ae-e74b5cbb0c2d.jpeg RO_fc3e58c3-600f-48e5-8dda-d12a672e8026.jpeg

LLM Classification (Editable)

Reviewer Input

Approved by Kevin Eisentrout on 2026-05-18T13:33:42.429802

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