LCM Record — HV2503875

Defect Detected

78%

Confidence

Failure Category

Lighting

Subcategory

Lighting - Failed Light

Approved by Kevin Eisentrout

Work Order Details

Asset ID

HV2503875

Site

PDX9

Vendor

COX

Circuit

RED (Brake)

Date Actioned

2026-05-12T19:30:35+00:00

Week

amz-id

03001270

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM sensor result is assessed as 'Defect Detected' with a confidence of 78. The technician's findings corroborate that a real lighting defect existed — two front top marker lights on the black circuit were found to be dim and non-functional, consistent with the type of anomaly (short or degraded load) that LCM sensors are designed to flag. The confidence is reduced from a higher value primarily because the alerting circuit is recorded as 'Unknown,' preventing a direct circuit-level match between the LCM alert and the confirmed defect, and because no photographic or app-based verification evidence was submitted.

Photo Evidence: No photos were attached to this work order. The LCM troubleshooting procedure explicitly requires photographs of each illuminated light in the circuit and a clear image of the nosebox wiring, as well as a TechAssist app completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these deliverables were provided. Without visual documentation, it is not possible to independently confirm the defect, validate the repair, assess nosebox condition, or verify that all five circuits were tested to a passing state. This is a significant documentation gap.

Vendor Compliance: The vendor (COX) partially followed the LCM troubleshooting procedure. On the positive side, the technician did connect to the trailer via the Phillips Connect TechAssist app and systematically tested all five circuits (red, black, green, yellow, brown) in the correct procedural sequence. However, compliance breaks down on documentation requirements: no photos of illuminated lights were submitted, no nosebox wiring photo was provided, and no TechAssist completion screenshot showing green 'Verified' status for all circuits was included. The technician's feedback does align with the expected failure category list ('light dim'), which is a positive indicator of procedural awareness, but the overall submission falls short of the required standard.

Repair Summary: The repair consisted of removing and replacing both dim front top marker lights identified on the black circuit. The technician confirmed post-replacement that the lights were functioning properly. All other circuits (red, green, yellow, brown) were reported as fully operational with no defects found. The line item detail is listed only as a placeholder ('Details to Follow'), so part numbers, brand compliance, and quantity specifics cannot be verified. It is unclear whether a compliant LED marker light brand was used, as no parts detail or photos are available to confirm.

Key Concerns: Several concerns warrant attention. First, the alerting circuit is listed as 'Unknown,' which is a metadata gap that should be investigated — LCM alerts should carry a circuit identifier, and its absence may indicate a reporting or integration issue. Second, the complete absence of photos and the TechAssist verification screenshot is a vendor compliance failure that must be addressed; without this evidence, the repair cannot be independently validated. Third, the line items contain only a placeholder, meaning parts accountability is entirely unresolved at the time of work order closure. Finally, while the technician verbally reported all other circuits as passing, without the TechAssist 'Verified' screenshot there is no system-of-record confirmation. COX should be notified of the documentation deficiencies and required to submit the missing photos and app screenshot, or this work order should be flagged for a follow-up inspection.

LCM Current Readings — All Circuits

RED (Brake) ALERTING

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - PS328 --- RO#301912300 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE RED CIRCUIT ALL LIGHTS WORKING PROPERLY NEXT TESTED BLACK CIRCUIT ONCE ACTIVATED ALL LIGHTS WERE WORKING ON THIS CIRCUIT EXCEPT THE TWO FRONT TOP LIGHTS , DIM LIGHTS , BEFORE PROCEEDING, THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- MARKER LIGHT CORRECTION- REMOVED AND REPLACED BOTH LIGHTS AND TESTED AND NOW THE LIGHT IS WORKING PROPERLY Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, NEXT TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY UNIT COMPLETED