LCM Alert Validation

Phase 2 Pilot
Defect Detected
92%
Confidence
Failure Category
Lighting
Subcategory
light partial failure (portion of LEDs failed)
Pending Review

Work Order Details

Asset ID
WV2500913
Site
PDX9
Vendor
COX
Circuit
BLACK (Clearance / License Plate)
Date Actioned
2026-05-20T23:03:54+00:00
Week
21
amz-id
03020335
Relay Garage

AI Deep Dive Analysis

Sensor Verdict: The LCM BLACK circuit alert correctly flagged a real defect with high confidence. The BLACK circuit governs license plate and clearance lights, and the technician confirmed the license plate light was partially failed (a portion of LEDs not functioning). The TechAssist app screenshot (Photo 39) shows the Black circuit status as 'Defect/s resolved' after repair, and Photo 27 shows a 'Verified' confirmation pop-up for the Light Circuit, providing strong corroboration that the sensor alert was valid and the defect was resolved.
Photo Evidence: The photo set is extensive but not fully comprehensive for all lights in the circuit. Photos 9, 12, 31, 35, and 42 show the license plate light area — notably, Photos 9 and 35 appear to show the license plate light in an older or un-illuminated state (dome-style incandescent-type fixture), while Photos 12, 31, and 42 show what appears to be a newer, smaller LED-style replacement light that is illuminated (white/clear light). This progression supports the technician's narrative of replacing the unit. Photos 2, 8, 16, 17, 28, 30, 36, and 43 document amber marker/turn lights illuminated on the trailer doors and sides. Photos 14, 15, 22, 23, 29, 32, 41, and others show the rear red stop/brake lights functioning with visible tire debris lodged in the light housings on both sides. Photos 19 and 21 show the open nosebox with complex wiring. Photos 27 and 39 are TechAssist app screenshots confirming circuit verification. Interior trailer shots (Photos 3, 25, 26, 33, 40, 44) and exterior top-rail shots (Photos 1, 6, 7, 10, 20) are also included. Notably, a dedicated illuminated photo of the clearance lights (the other component of the BLACK circuit) is not clearly isolated, which is a minor documentation gap.
Vendor Compliance: The vendor demonstrated solid compliance with the LCM troubleshooting procedure. They connected to the trailer via the Phillips Connect TechAssist app, systematically tested all five circuits (Red, Green, Yellow, Brown, Black), and provided TechAssist screenshots confirming verification. Photos of multiple illuminated lights are included. The nosebox wiring is photographed (Photos 19 and 21), though the nosebox photo shows a notably congested wiring arrangement that could warrant attention. The vendor followed the expected feedback protocol by identifying a 'light partial failure' category defect and documenting cause, correction, and complication.
Repair Summary: The defective license plate light was removed and replaced. A complication arose because the replacement light had a different plug configuration, requiring the technician to cut and reconnect the light harness using heat shrink connectors. This is an acceptable repair method, though it introduces a wiring modification that should be noted for future reference. The repair addressed the alerting BLACK circuit directly. No specific part number or brand is documented in the line items (listed as 'Placeholder - Details to Follow'), which is a documentation gap. All five circuits were re-tested and verified passing via the TechAssist app after the repair.
Key Concerns: Several items warrant attention. First, the rear light housings on both sides of the trailer (visible in Photos 14, 15, 22, 23, 29, 32, 41) show significant tire debris/recap material lodged between the tail light assemblies — this is a safety concern and potential OOS violation that does not appear to have been addressed or called out in the repair notes. Second, the nosebox wiring (Photos 19/21) appears overly congested and shows some discoloration/corrosion on terminals, which may have contributed to the original LCM alert and could cause future issues. Third, the line item is listed as a placeholder with no part details, which reduces traceability. Fourth, Photo 37 (Gateway Details) shows the Door√ sensor as 'Not Connected / Unverified' — this is a separate sensor issue that was not addressed and should be flagged for follow-up. Overall, the primary defect was correctly identified and repaired, but the ancillary findings suggest additional maintenance attention is warranted on this unit.

LCM Current Readings — All Circuits

RED (Brake)
GREEN (Right Turn)
YELLOW (Left Turn)
BROWN (Marker)
BLACK (Clearance / License Plate) ALERTING

Vendor WO Notes

Yard Location Update: ParkingSlip - PS315 --- RO#158212672 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE BLACK CIRCUIT ONCE ACTIVATED LIGHTS ALL WORKED EXCEPT THE LICENSE PLATE LIGHT PARTIALLY OUT, BEFORE PROCEEDING THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- LICENSE PLATE LIGHT CORRECTION- REMOVED AND REPLACED LIGHT AND RE TESTED COMPLICATION: NEW LICENSE PLATE LIGHT HAS DIFFERENT PLUGS. CUT AND RECONNECTED LIGHT HARNESS WITH HEAT SHRINK CONNECTORS. Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, NEXT TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY AND LASTLY TESTED THE BALCK CIRCUIT SND EVERYTHING IS WOROKG PROPERLY --- PV --- Work/Repairs completed. Flipped unit to Active and Healthy.

Defect Photos

RO_95f6fe10-6db7-4833-9d5d-b510316f77df.jpeg RO_8e8f075c-ff2b-4345-b3e9-0eda96a62b67.jpeg RO_9b7a4ef2-1b22-45a8-9481-f096060952d9.jpeg RO_80ac4b30-ebd8-4ff8-a6ab-bdccf4ffbf95.jpeg RO_6ef5e818-7a3c-497f-953f-7daba089f461.jpeg RO_1b4c758f-d4dd-473a-b1e2-1798a5915b3c.jpeg RO_7ee9c540-06fb-498c-90c2-6e73e0c1428c.jpeg RO_ee57f974-2bbc-48be-ade9-e4f8ca69e33e.jpeg RO_cfcaadd4-1015-41e3-b6bc-97bcf3ea6272.jpeg RO_31bc927c-8018-4dc4-a0b3-739164259c39.jpeg RO_5b0ccf69-dee9-4550-ab9c-6a44209508e3.jpeg RO_47a72bef-79f5-4719-9d7e-10194136ccdf.jpeg RO_21349f14-d1d0-4f47-832f-32957b77da42.jpeg RO_04a383d5-ff70-45de-8ba2-b814755319b4.jpeg RO_16104410-79a2-4800-9018-3f444fb40ef2.jpeg RO_aec4d6f7-8877-4ec2-98b2-a9dfa5893867.jpeg RO_90f2fe3e-6d4e-4f84-af4a-eaf6e44cca1a.jpeg RO_cee22d95-bddc-4376-8ba1-6b4adeaf8c44.jpeg RO_f957c3a3-984c-4365-8883-6e3adc72d9cf.png RO_f031ad15-70e8-46fe-9ca2-1fd62799b0d6.jpeg RO_345f8ae5-6385-43de-a7c0-e488723f17eb.jpeg RO_8ef3c4ca-306b-4997-991f-62af97e2e98d.jpeg RO_b2321234-f226-41ae-9a01-0e5b02c5b190.jpeg RO_45628ed2-783d-42f8-9c13-df8dd067c78b.jpeg RO_bea14bb0-e793-4655-877f-3ec9d467c422.jpeg RO_5f0c0ba8-436e-4221-9401-2c26293decd7.jpeg RO_bcc84a99-eda6-4369-8f4d-425ac2474f0c.jpeg RO_c4e9e676-6483-4669-af86-076b336c5ee2.jpeg RO_2410aea3-9819-4db8-8b49-ec29a39d0c42.jpeg RO_03a48c0e-6bfc-4aea-9576-78f9ff9c53fd.png RO_11508034-6639-4d6f-a2ab-54c14939810d.jpeg RO_cc300256-4d66-42ac-989e-fba168eec76d.png RO_37d54f7a-1061-453d-a905-0bcaef9bba5c.jpeg RO_a829e171-11cc-40be-b33f-10d3f5abcc75.jpeg RO_f462de9b-8026-493e-a5e3-02341637990f.jpeg RO_a020e13d-b40d-4dd3-a34e-5d0fedc4c42d.jpeg RO_383d6107-c801-476b-9576-a878fe0b8b4a.jpeg RO_6be589f2-f845-4ae6-a4bd-63cb56523cb5.jpeg RO_376daff2-030f-435c-b9a8-4b1e27a9c1e6.jpeg RO_94e3e647-b894-4a1c-996f-06031dc14acb.jpeg RO_2703227a-9421-4399-aeb3-53ddeeaff3c2.jpeg RO_a4d7dbda-60f0-43a5-ad76-6b90994e191b.jpeg RO_6afc3954-5809-4c41-8421-526fbd306744.jpeg RO_55f815bd-22cf-4043-b383-6ff78884a170.jpeg

LLM Classification (Editable)

Reviewer Input

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