LCM Alert Validation

Phase 2 Pilot
Defect Detected
88%
Confidence
Failure Category
Lighting
Subcategory
Lighting - Failed Light
Approved by Joel Smeby

Work Order Details

Asset ID
HV2304499
Site
PDX9
Vendor
COX
Circuit
RED (Brake)
Date Actioned
2026-05-14T14:24:12+00:00
Week
20
amz-id
03003394
Relay Garage

AI Deep Dive Analysis

Sensor Verdict: The LCM sensor alert on the RED (Brake) circuit is validated as a confirmed defect. Confidence is rated at 88 out of 100. The technician's findings directly corroborate the sensor's alert — upon testing the RED circuit using the Phillips Connect TechAssist app, the brake strobe light was found inoperative. The root cause was ultimately identified as disconnected wiring at the strobe light, a condition fully consistent with the type of circuit anomaly the LCM system is designed to detect. The slight confidence deduction is attributable to the absence of photographic evidence and a TechAssist completion screenshot, which leaves a small gap in third-party verification.
Photo Evidence: No photos were attached to this work order. The LCM troubleshooting procedure explicitly requires photographs of each illuminated light in the circuit, a clear image of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these were provided. This is a significant documentation deficiency that prevents independent visual verification of the repair, the condition of the nosebox, or confirmation that all circuits were successfully verified through the app. This alone represents a notable compliance gap.
Vendor Compliance: The vendor (COX) partially followed the LCM troubleshooting procedure. Positively, the technician did connect to the trailer via the Phillips Connect TechAssist app and methodically walked through all five circuits (RED, GREEN, YELLOW, BROWN, BLACK) as instructed. The use of the app is acknowledged and the structured circuit-by-circuit approach reflects familiarity with the procedure. However, the vendor failed to provide any photographic documentation — no lit circuit photos, no nosebox photo, and no TechAssist app screenshot confirming 'Verified' status on all circuits. Additionally, the failure category noted in the notes ('light unplugged' / disconnected wires) aligns with the defined feedback categories, but it was not explicitly called out using the standardized language from the required feedback category list. The line items section is also a placeholder with no specific parts listed, which further limits auditability.
Repair Summary: The repair involved identifying and reconnecting disconnected wiring at the brake strobe light on the RED circuit. The technician fished the wires out, found them disconnected, reconnected and secured them, and confirmed the strobe light was operational post-repair. No parts appear to have been replaced — the repair was entirely a wiring correction. The remaining four circuits (GREEN, YELLOW, BROWN, BLACK) were tested and reported as fully operational with no additional repairs needed. Because no parts were formally documented and the line items are listed as 'Placeholder - Details to Follow,' it is not possible to confirm part brand compliance or whether any components were actually swapped.
Key Concerns: There are several concerns with this work order. First and most critically, there is a complete absence of photo documentation — this is a non-negotiable requirement of the LCM troubleshooting procedure and its omission makes this work order non-compliant. Second, the parts/labor line items are unresolved placeholders, which raises questions about billing accuracy and parts traceability. Third, the light position is inferred as a brake strobe (likely roadside based on typical strobe placement) but cannot be confirmed without photos. Fourth, while the technician verbally reports all other circuits as passing, without a TechAssist 'Verified' screenshot there is no independent confirmation. Fleet reviewers should request the vendor resubmit with full photo documentation and a finalized parts line before closing this work order.

LCM Current Readings — All Circuits

RED (Brake) ALERTING
GREEN (Right Turn)
YELLOW (Left Turn)
BROWN (Marker)
BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - PS367 --- RO#158212647 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE RED CIRCUIT ONCE ACTIVATED BRAKES LIGHTS ALL WORKED EXCEPT THE STROBE LIGHT, BEFORE PROCEEDING THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- BRAKE STROBE LIGHT INOP CORRECTION- DIAG AND INSPECTED LIGHT AND WIRES AND AFTER FISHING WIRES OUT FOUND THEM TO BE DISCONNECTED RE CONNECTED AND SECURED AND TESTED LIGHTS WORKS NOW Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, NEXT TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY AND LASTLY TESTED THE BALCK CIRCUIT SND EVERYTHING IS WOROKG PROPERLY

Defect Photos

RO_22e74fb0-5309-4a7c-b5b3-b7d306061f1e.jpeg RO_3bae5297-5a29-4af9-95df-097e113eb4a7.png RO_139a8b7d-8eee-417c-bdea-0615e21593ae.jpeg RO_c8127f3b-e643-4815-b91b-f25660ea7c73.jpeg RO_6de0930b-f327-4e0d-bdd3-de20bac7b8bd.jpeg RO_a05583f3-c841-4a5a-bb38-711863181e15.jpeg RO_b34423e1-ac96-4905-b645-29c94b3f5241.jpeg RO_296a3814-d478-43a3-9a59-08dc9013ede0.jpeg RO_f24e3960-6323-48c6-bb42-85f8cb6067c8.jpeg RO_e1b74358-ca2a-48df-a64b-5a37d7eaa4a5.jpeg RO_d287c448-4f09-4158-b354-8b49312f734e.jpeg RO_e5aecc69-ea4e-4c87-93ad-9170ac49ca92.jpeg RO_403d6a9f-8588-4867-b8cf-f5220b8df9a5.jpeg RO_2347cec5-19bd-4b28-9119-9cc422fe0fac.jpeg RO_40ee9365-fe27-454d-9f92-fbe77b09fbc9.jpeg RO_4b1bf7e8-0b0d-4933-af96-9874d14fd899.jpeg RO_80f47781-1791-4d42-af95-4ef0892617f3.jpeg RO_27cee35a-16ae-4966-9abd-bb8eae7ee456.jpeg RO_55603f13-99da-4ae0-9a19-c2c1779a2cd7.jpeg RO_2cb607b2-4103-4849-b9af-11f3fb9eb012.jpeg RO_aba9cce2-6d15-4c4b-b0ca-3e5a47fe066b.jpeg RO_164360e0-8616-4045-8542-9ab8563d89b2.jpeg RO_b3f97b89-e83a-48d7-9857-63ecd7fd9c1e.jpeg RO_a5a2924d-6356-4eed-bb3a-10b877d2bc63.jpeg RO_9e595f0c-0c4a-4834-8d6a-776d65963f76.jpeg RO_28ff2827-cfc7-465f-b4a0-514111229ba0.jpeg RO_8d81b6ed-b04e-4f70-a11c-4b9c943d1d0b.jpeg RO_2955de31-1a21-4b9d-8aba-9467d524bfaa.jpeg RO_2aa5315a-69eb-4242-9ea6-4cde58e3acf0.jpeg RO_9a0c9a87-402f-49ea-ac46-a32fbc6e9f87.png RO_3739cd49-e861-49d0-83c0-d8883bbb191a.jpeg RO_e1f5d8df-e3d4-4dd2-aef8-02d18d4cdb53.jpeg RO_f7df4865-2178-4ed1-9750-8c24cfa5ff01.jpeg RO_5ec8ba35-a29f-4a6a-8cd6-3db4d2d766c7.jpeg RO_9b37437e-599d-4020-83cb-2b286549c8c0.jpeg RO_6e78e638-5d46-46f1-aeb0-745290510381.png RO_4791db26-3faf-48f4-ad05-1d8539e246b7.jpeg

LLM Classification (Editable)

Reviewer Input

Approved by Joel Smeby on 2026-05-15T23:19:02.612375

← Back to Deep Dive