LCM Record — WV2502795

Defect Detected

88%

Confidence

Failure Category

Lighting

Subcategory

Lighting - Failed Light

Approved by Kevin Eisentrout

Work Order Details

Asset ID

WV2502795

Site

DCA6

Vendor

TA

Circuit

RED (Brake)

Date Actioned

2026-05-13T20:46:31.337000+00:00

Week

20

amz-id

0409064170

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM alert on the RED (Brake) circuit is assessed as a confirmed Defect Detected with 88% confidence. The technician's own notes directly corroborate the sensor's alert — a pulsating brake light on the RED circuit was found physically unplugged and non-functional. This is a textbook case of the LCM sensor correctly identifying a live lighting defect. Confidence is held just below the maximum because no photographic evidence or TechAssist app verification was provided to independently confirm the before/after state of the circuit.

Photo Evidence: No photos were provided with this work order. The LCM troubleshooting procedure explicitly requires photos of each light illuminated, a clear picture of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these were submitted. The absence of photo documentation makes it impossible to independently verify the nature of the disconnect, the condition of the wiring harness or nosebox, whether the repaired light was a compliant/approved fixture, or the final verified state of all circuits. This is a significant compliance gap.

Vendor Compliance: Vendor compliance with the LCM troubleshooting procedure is assessed as non-compliant. The technician mentions performing a lighting system check and reconnecting the unplugged light, but there is no indication the Phillips Connect TechAssist app was used in a structured way. No app completion screenshot was submitted, no green 'Verified' confirmations are documented, and the failure category selected in the notes aligns with 'light unplugged' — which is a valid subcategory — but was not formally documented using the required feedback structure. The technician's notes are written informally with numerous spelling errors and lack the procedural specificity required for an LCM work order. This vendor needs reinforcement of the documentation and app-usage requirements.

Repair Summary: The repair performed was reconnection of a physically unplugged pulsating brake light on the RED circuit. This is a minimal, no-parts repair — the light itself was intact and functional once reconnected. However, the line items billed are deeply concerning: the charges reflect a PCT (TPMS) sensor activation, standard service labor coded under tire pressure monitoring, a shop supply fee, and lot service hourly labor coded under aerodynamic devices with a 'Warranty' failure type. None of these line items correspond to a lighting repair. There are no lighting-specific labor or parts line items billed, which means either the repair was bundled incorrectly into unrelated line items, or this work order has a billing integrity problem. The 'LOT SERVICE HOURLY LABOR' line at 0.8 hours ($75.00) coded as 'Warranty' is particularly irregular for what should be a straightforward lighting reconnection.

Key Concerns: There are multiple flags on this work order. First, no photos were submitted — a hard requirement for LCM work orders. Second, the TechAssist app does not appear to have been used or documented, which undermines the verification of all five circuits. Third, the line items do not match the repair performed — billing for TPMS sensor activation and aerodynamic labor on a brake light reconnection is a significant discrepancy that warrants billing review and potential rejection of non-applicable charges. Fourth, the trailer moved across three yard locations (PS705 → DD291 → WS122) during the work order lifecycle, which is worth noting for asset tracking continuity. The core sensor alert appears valid and the correct circuit was addressed, but the overall quality of this work order — documentation, app compliance, and billing accuracy — falls below acceptable standards and should be flagged for vendor feedback.

LCM Current Readings — All Circuits

RED (Brake) ALERTING

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - PS705 --- Yard Location Update: DockDoor - DD291 --- Yard Location Update: ParkingSlip - WS122 --- TA COMPLAINT PHILLIPS CONNECT APP LIGHTING SYSTEM CH ECK CAUSE ALERT WAS DETECED ON RED CIRCIT AES ADDITIONALLY I PERFORMED LIGHTING SYSTEM CHECK AND FOUND THAT ON THE RED CIRCUIT THER PULSATING L IGHT WAS NOT PLUGGED IN AND WAS NOT ON I FOUND W IRES UNPLUGGED I RECONNECTED LIGHT AND FOUND LIGH T CAME ON I CONTINUED WITH CHECK AND FOUD THAT AL L CIRCUITS WERE WORKINFAS DESINGED AES THANK YOUW WORK IS COMEPLTE --- AES THANK YOU TA --- pv