LCM Record — HV2305836

Defect Detected

88%

Confidence

Failure Category

Lighting

Subcategory

Lighting - Failed Light

Approved by Kevin Eisentrout

Work Order Details

Asset ID

HV2305836

Site

PDX9

Vendor

COX

Circuit

BLACK (Clearance / License Plate)

Date Actioned

2026-05-06T21:56:36+00:00

Week

amz-id

02988850

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM alert on the BLACK (Clearance/License Plate) circuit is assessed as 'Defect Detected' with 88% confidence. The technician's own findings directly corroborate the sensor — upon activating the BLACK circuit via the TechAssist app, an inoperative top front right side marker light was identified. This is precisely the type of failure the LCM system is designed to flag (a clearance/marker lamp on the BLACK circuit). The high confidence rating is tempered slightly by the absence of photographic evidence and a TechAssist verified completion screenshot that would otherwise provide definitive confirmation.

Photo Evidence: No photos were provided with this work order. The LCM troubleshooting procedure explicitly requires photos of each light illuminated, a clear photo of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the 5 circuits. None of these documentation requirements were fulfilled. Without photographic evidence, it is impossible to independently verify the stated repairs, assess the condition of the nosebox, confirm wiring integrity, or validate that all five circuits passed final inspection. This is a significant documentation gap that undermines the overall quality of this work order.

Vendor Compliance: The vendor (COX) demonstrated partial compliance with the LCM troubleshooting procedure. Positively, the technician did use the Phillips Connect TechAssist app, followed the correct circuit-by-circuit diagnostic sequence (BLACK → RED → GREEN → YELLOW → BROWN), and identified real defects consistent with the alert. However, the vendor failed to provide any supporting photographs, did not supply a TechAssist app completion screenshot showing 'Verified' for each circuit, and did not select or reference a specific feedback category from the defined list as required by the procedure. The technician's notes are descriptive but do not meet the documentation standard expected for LCM work orders.

Repair Summary: Two repairs were performed. First, the inoperative top front right side marker light (BLACK circuit) was removed and replaced, and post-replacement testing confirmed the light was working properly — directly addressing the alerting circuit. Second, during RED circuit diagnostics, a brake strobe light was found inoperative due to cut wires; the technician drilled out the strobe housing, re-secured the cut wires, and confirmed the strobe was restored to function. The remaining three circuits (GREEN, YELLOW, BROWN) were tested and found fully operational. The line items section lists only a placeholder ('Details to Follow') with no specific parts identified, making it impossible to confirm whether a compliant brand of replacement light was used — hence 'NO' for compliant brand.

Key Concerns: Several concerns are flagged for this work order. (1) No photos submitted — this is the most critical gap; the procedure mandates photo documentation at every stage and a final TechAssist verified screenshot, none of which were provided. (2) Placeholder line items — no actual parts or labor costs are itemized, which raises questions about billing accuracy and parts traceability. (3) Additional RED circuit repair — while it is positive that the technician identified and repaired a secondary defect (cut wires on the strobe), cut wires suggest possible vandalism or physical damage that may warrant further investigation. (4) Compliant brand unverifiable — without parts documentation or photos, compliance with approved lamp brands cannot be confirmed. (5) The work order notes 'PV' and 'V A/H' at the end, which appear to be incomplete fields or signature artifacts and add no useful information. Overall, the sensor correctly identified a real defect and the vendor made appropriate repairs, but the work order is procedurally non-compliant due to missing documentation.

LCM Current Readings — All Circuits

RED (Brake)

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate) ALERTING

Vendor WO Notes

Yard Location Update: ParkingSlip - PS358 --- RO#301912290 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE BLACK CIRCUIT ONCE ACTIVATED CHECKED AROUND THE TRIALER, TOP FRONT RIGHT SIDE MARKER INOP, BEFORE PROCEEDING THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- MARKER LIGHT CORRECTION- REMOVED AND REPLACED LIGHT AND TESTED AND NOW THE LIGHT IS WORKING PROPERLY Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- LIGHT CORRECTION- NEXT TESTED RED CIRCUIT ONCE ACTIVATED BRAKES LIGHTS ALL WORKED EXCEPT THE STROBE LIGHT, BEFORE PROCEEDING THIS NEEDS TO BE REPLACED AND RE TESTED Labor Line 4: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- BRAKE STROBE LIGHT INOP CORRECTION- DIAG AND INSPECTED STROBE LIGHT, DRILLED OUT THE STROBE LIGHT, TESTED WIRES AND WIRES WERE CUT RE SECURED LIGHT AND TESTED AND LIGHT WORKS NOW Labor Line 5: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- LIGHTS CORRECTION- NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, NEXT TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY UNIT COMPLETED --- PV --- V A/H