LCM Alert Validation

Phase 2 Pilot
Defect Detected
95%
Confidence
Failure Category
Lighting
Subcategory
Lighting - Missing Light
Approved by Kevin Eisentrout

Work Order Details

Asset ID
V565416
Site
DCA1
Vendor
TA
Circuit
RED (Brake)
Date Actioned
2026-05-11T20:26:42.305000+00:00
Week
20
amz-id
0409064134
Relay Garage

AI Deep Dive Analysis

Sensor Verdict: The LCM sensor alert on the RED (Brake) circuit is confirmed as a legitimate defect detection with high confidence (95%). The technician's notes explicitly state that when the brake circuit was powered, the pulsating brake light on the rear of the unit was not functioning. Power was confirmed present at the lamp connector, isolating the fault to the lamp itself rather than upstream wiring. This is a textbook confirmation of an LCM-detected lighting failure. The post-repair TechAssist pass further validates that the sensor was responding to a genuine circuit anomaly.
Photo Evidence: No photos were provided or attached with this work order submission. The LCM troubleshooting procedure explicitly requires photos of each light illuminated, a clear picture of the nosebox wiring, and a TechAssist app completion screenshot showing a green 'Verified' status beside each of the 5 circuits. The complete absence of photographic documentation is a notable compliance gap. Without photos, independent verification of the defect, the repaired lamp, nosebox condition, and TechAssist pass status cannot be confirmed by the reviewing analyst and must rely solely on the technician's written narrative.
Vendor Compliance: The vendor partially followed the LCM troubleshooting procedure. Positively, the technician did use the Phillips Connect TechAssist app to perform the lighting check both before and after repairs, and reported that the unit passed the final check. However, compliance is incomplete due to the total absence of required photos — no illuminated circuit photos, no nosebox wiring photo, and no TechAssist app screenshot showing verified green status on all 5 circuits. Additionally, the technician did not explicitly categorize the finding using the expected feedback category list from the procedure (e.g., 'light failure'). The narrative, while detailed, is written in a non-standard format with numerous typographical errors that reduce readability and professionalism. Overall, the procedural documentation standard was not met.
Repair Summary: Two distinct repairs were made during this work order. First, the 7-way receptacle was replaced after the technician found debris inside the plug and corrosion at the pins — a legitimate Smart 7 / connector-level finding that could independently affect circuit readings. Second, the pulsating brake light was replaced after being confirmed bad (power present, lamp non-functional). The pulsating brake light part is billed at $160.64, and the 7-way receptacle (part number 16 726) is billed at $35.99. Both repairs are directly relevant to the RED brake circuit alert. There is also a line item for 'R&R 1 MARKER/CLEARANCE LIGHT' with associated labor, which is not clearly explained in the technician's narrative — it is unclear whether an additional marker/clearance lamp was found defective during the broader PCT check or if this is a billing discrepancy. The pulsating brake light is consistent with an LED-type rear brake lamp. Brand compliance for the replacement lamp cannot be confirmed without photos or explicit part number documentation.
Key Concerns: Several items warrant follow-up. (1) Missing photos and TechAssist screenshot — this is the most significant documentation deficiency and should be flagged to the vendor for future compliance. (2) Unexplained marker/clearance light line item — the tech notes do not mention finding or replacing a marker or clearance light, yet a labor line for 'R&R 1 MARKER/CLEARANCE LIGHT' is included. This could represent an undocumented additional defect found during the PCT sweep, or it could be a billing error that should be audited. (3) AMAZON PCT SENSOR ACTIVATION line item — a 'Sensor - speed' item under the TPMS category appears on this work order, which is entirely unrelated to a lighting circuit repair; this line item appears to be a billing anomaly or administrative error and should be reviewed. (4) The 7-way replacement is appropriate given corrosion findings and may itself have been a contributing factor to the LCM alert, suggesting the overall root cause may have been a combination of connector degradation and lamp failure. No signs of repeat issues are apparent from the available data.

LCM Current Readings — All Circuits

RED (Brake) ALERTING
GREEN (Right Turn)
YELLOW (Left Turn)
BROWN (Marker)
BLACK (Clearance / License Plate)

Vendor WO Notes

Yard Location Update: ParkingSlip - PS565 --- AUTH TA COMPALINT CIRCUIT ALERT DETECTED PHILLIPS CONNEC T APP LIGHTING CHECK REQUESTED CAUSE PHILLIPS CONNECT LIGHTING APP CHECK AES ADDITIONALLY I FOUND THAT THE 7WAY HAD DEBRIS IN SIDE OF PLUG I REMOVED DEBRIS AND FOUND THAT THER E WAS CORROSION AT THE PINS I REPALCED 7WAY AND CONTINUED WITH CHEKCK I POWERED RED BRAKE CIRCUIT AND FOUNDTHA THE PULSATING LIGHT ON BACK OF UNIT WAS NOT WORKING I FOUDN LIGHT CONNECTED AND I TES TED FOR POWER AT CONNECTION I FOUN THAT THE POWER IS PRESENT AND LIGHT IS BAD LIGHT WILL NEED TO BE REPALCED AES ADDITIOANLLY I REPLACED PULSATING BRAKE LIGHT AND FOUND NEW ONE WORKED AES ADDITIOANLLY AFTER REPAIRS I CONTINUED WIITH PHIL LIPS CONNECT LIGHTING APP CHECK AND FOUND THAT TH E UNIT PASSED CHECK AES THANK YOU WORK IS COMEPLT E --- AES THANK YOU TA

Defect Photos

IMG_5559.png TC_05244.jpeg TC_05224.jpeg TC_05220.jpeg TC_05217.jpeg TC_05231.jpeg TC_05243.jpeg TC_05230.jpeg IMG_5521.png TC_05227.jpeg TC_05210.jpeg TC_05233.jpeg TC_05223.jpeg TC_05212.jpeg TC_05232.jpeg TC_05211.jpeg IMG_5557.png TC_05229.jpeg TC_05240.jpeg TC_05249.jpeg TC_05234.jpeg TC_05246.jpeg TC_05247.jpeg TC_05218.jpeg IMG_5558.png TC_05216.jpeg IMG_5560.png TC_05209.jpeg TC_05215.jpeg TC_05219.jpeg TC_05222.jpeg TC_05242.jpeg TC_05213.jpeg TC_05221.jpeg TC_05226.jpeg TC_05214.jpeg TC_05250.jpeg TC_05248.jpeg TC_05228.jpeg TC_05237.jpeg TC_05251.jpeg TC_05225.jpeg TC_05245.jpeg

LLM Classification (Editable)

Reviewer Input

Approved by Kevin Eisentrout on 2026-05-16T13:59:51.979478

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