LCM Alert Validation

Confidence

Failure Category

No Fault Found

Subcategory

No Fault Found

Sensor Verdict: The LCM issued an alert on the BLACK circuit, which governs Clearance and License Plate lighting on trailer V503301. Based on the available evidence, the sensor result is rated Inconclusive with low confidence (25%). There is no vendor documentation — no repair line items, no technician narrative, and no app-based verification — that either confirms or definitively rules out a real defect on the BLACK circuit. The absence of any lighting-specific corrective action leaves the alert unresolved from a validation standpoint.

Photo Evidence: No photos were provided or accessible for this work order review. The technician's notes claim that 'light verification' was performed and pictures were uploaded and verified on the app, but no images are attached or assessable in this analysis. Without photographic evidence of each illuminated circuit — particularly the BLACK circuit — and without a clear nosebox photo, it is impossible to visually confirm circuit integrity. The claim of photo upload cannot be validated, and this represents a significant documentation gap. Pictures assessment is rated No based on what is available for review.

Vendor Compliance: Vendor compliance with the prescribed LCM troubleshooting procedure is poor. The procedure explicitly requires use of the Phillips Connect TechAssist app, photographs of each light illuminated, a clear nosebox wiring photo, and a TechAssist completion screenshot showing a green 'Verified' status beside each of the five circuits. None of these deliverables are present in the work order. The technician's note ('PEROFMERD LIGTH VERIFACTION CHECKED ALL CIRCUITS AND UPLOADED PICTURES VERIFED ON APP') is informal, contains multiple spelling errors, and provides no specifics about what was found on the BLACK circuit. No failure category from the required list was identified or documented by the technician. PCT app use is marked false as no app screenshot or structured output was provided.

Repair Summary: No qualifying lighting repairs were made on this work order. The line items include two indirect 'LITE MECHANICAL' charges (no parts, no specific labor description), a PCT sensor activation charge categorized under tire/speed sensors (potentially referencing the SmartFlow or PCT device but with no direct connection to the BLACK circuit), a minimal 0.1-hour standard service labor charge, a shop supply fee, and 0.5 hours of lot service hourly labor. None of these items represent replacement of a clearance light, license plate light, wiring repair, connector repair, or any other BLACK circuit component. The alerting circuit was not addressed in any documented repair action.

Key Concerns: Several significant concerns exist with this work order. First, the PCT sensor activation line item is categorized under tire pressure/speed sensors, which is entirely misaligned with a lighting circuit work order — this may indicate billing irregularities or a cross-charged service. Second, the technician's claim of app verification is unsubstantiated with no screenshots or structured output. Third, the overall work order contains multiple delayed scheduling entries and what appears to be a fleet-wide or bulk visit ('DUE TO QUANTITY TECH WILL BE ONSITE'), raising the possibility that this trailer received only cursory attention as part of a larger batch. Fourth, no defect was documented for the alerted circuit, yet no proper 'no defect found (confirmed with PCT)' outcome was established either. The work order was flipped to A/H (After Hours) completion without adequate closure documentation, and the billing structure does not align with the scope of work claimed by the technician.