LCM Record — HV2500689

Defect Detected

88%

Confidence

Failure Category

Lighting

Subcategory

Lighting - Failed Light

Approved by Kevin Eisentrout

Work Order Details

Asset ID

HV2500689

Site

PDX9

Vendor

COX

Circuit

BLACK (Clearance / License Plate)

Date Actioned

2026-05-12T19:14:44+00:00

Week

amz-id

03001146

Relay Garage

Open in RG →

AI Deep Dive Analysis

Sensor Verdict: The LCM sensor alert on the BLACK (Clearance/License Plate) circuit is assessed as a valid 'Defect Detected' with 88% confidence. The technician's own findings directly confirm the alert — upon activating the BLACK circuit via the TechAssist app, the license plate light was observed to be dim, which is consistent with the type of degraded current draw or fault signature the LCM system is designed to flag. The remaining four circuits (GREEN, YELLOW, BROWN, RED) were tested and found fully operational, further isolating the defect to the alerting circuit. Confidence is slightly below maximum due to the absence of photographic documentation and a completed TechAssist verification screenshot.

Photo Evidence: No photos were provided with this work order. The LCM troubleshooting procedure explicitly requires photos of each illuminated light in the circuit and a clear picture of the nosebox wiring, as well as a TechAssist app completion screenshot displaying a green 'Verified' status beside each of the five circuits. None of these deliverables were submitted. Without photographic evidence, it is impossible to independently verify the condition of the nosebox, confirm the part installed, assess whether all lights in the BLACK circuit (clearance markers and license plate) were illuminated post-repair, or validate that the TechAssist procedure was completed to the point of full circuit verification. This is a significant documentation gap.

Vendor Compliance: Vendor compliance with the LCM troubleshooting procedure is partial at best. On the positive side, the technician did connect to the trailer via the Phillips Connect TechAssist app and systematically tested all five circuits as instructed, which is the correct methodology. They also correctly identified the faulted circuit and isolated the defective component. However, the vendor failed to provide any of the required photographic documentation — no illuminated light photos, no nosebox wiring photo, and no TechAssist app completion screenshot showing green 'Verified' status for all circuits. The labor line notes are somewhat vague and do not explicitly confirm a green 'Verified' reading was achieved on the BLACK circuit post-repair. The line item entry is a placeholder ('Details to Follow'), meaning parts and labor details are incomplete, and no specific part number or brand is documented.

Repair Summary: The repair addressed the correct alerting circuit (BLACK). The technician identified the license plate light as dim and subsequently removed and replaced it, retesting to confirm it was working properly. The other four circuits were tested and found to be in good working order. The part line item is listed only as a placeholder with a quantity of 1.0, so the specific replacement part, brand, and compliance with any approved parts list cannot be confirmed. It is unclear whether the replacement lamp is LED or incandescent, and no brand compliance (e.g., Truck-Lite, Grote, or other approved vendor) can be verified.

Key Concerns: Several concerns warrant attention for this work order. First, the complete absence of photos is a material non-compliance issue — this is a core requirement of the LCM troubleshooting procedure and prevents independent verification of the repair quality. Second, the parts line item is entirely a placeholder, meaning cost reconciliation and parts compliance cannot be assessed. Third, there was a unit location discrepancy at the outset (noted as 'not in location' before being found in spot 252), which slightly delayed the repair process and suggests yard location data may need updating. Fourth, while the technician noted all circuits were tested and working, the absence of a TechAssist 'Verified' screenshot means there is no auditable confirmation that the app completed its diagnostic cycle successfully. Vendors should be reminded of full documentation requirements before payment is processed on this work order.

LCM Current Readings — All Circuits

RED (Brake)

GREEN (Right Turn)

YELLOW (Left Turn)

BROWN (Marker)

BLACK (Clearance / License Plate) ALERTING

Vendor WO Notes

Yard Location Update: ParkingSlip - PS353 --- this unit is not in location --- unit is in parking spot 252 --- RO#597810924 Labor Line 1: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- FIRST I ACTIVATED THE APP AND CONNECTED TO THE TRAILER, NEXT I FOLLOWED THE PROCEDURE AND STARTED WITH THE BLACK CIRCUIT ONCE ACTIVATED ALL LIGHTS WERE WORKING ON THIS CIRCUIT EXCEPT THE LICENSE PLATE LIGHT , DIM LIGHT , BEFORE PROCEEDING, THIS NEEDS TO BE REPLACED AND RE TESTED UNIT COMPLETED Labor Line 2: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- MARKER LIGHT CORRECTION- REMOVED AND REPLACED LIGHT AND TESTED AND NOW THE LIGHT IS WORKING PROPERLY UNIT COMPLETED Labor Line 3: COMPLAINT - SMART BOX DETECTED SHORT IN LIGHTING SYSTEM CAUSE- UNKNOWN CORRECTION- NEXT TESTED GREEN CIRCUIT AND EVERYTHING IS WORKING PROPERLY , TESTED THE YELLOW CIRCUIT NEXT AND EVERYTHING IS WORKING PROPERLY, NEXT TESTED THE BROWN CIRCUIT AND EVERYTHING IS WORKING PROPERLY AND LASTLY TESTED THE RED CIRCUIT AND EVERYTHING IS WOROKG PROPERLY --- pv